When speaking to PWS (People Who Stutter)

  • The PWS should be listened to patiently, not be hurried and not interrupted
  • NEVER finish a PWS word unless asked to by the PWS
  • Don’t fill in words or supply answers
  • Don’t look pained, pitying or impatient
  • Do not withdraw eye contact, glance nervously at the PWS or stare vacantly into space
  • Speak naturally
  • Maintain an unhurried, calm and interested manner